SUPERVISION
Your supervisors are the "main link" between your organization's goals and the people who must accomplish those goals. Because of the major role they play, their competence is the key to your success. Their ability and skill effect your organization's profit, productivity, efficiency, personal attitudes, and corporate morale. With a role and function of this magnitude, it would seem that the process of becoming a supervisor would require training, but the fact is that most supervisors are simply promoted into those positions from being super workers-not supervisors.
Our Supervision Program is a structured, open-ended, pragmatic approach to developing competent supervisors. It is not made up of "teaching" sessions, but the "development" experiences that result in personal and professional growth. Individually, your supervisors will become more proficient in their positions. Collectively, they will form a powerful force to increase efficiency and profitability and to achieve corporate goals.
The skills acquired and areas covered in our supervision Program:
| The Supervisor as a Manager | Managing and Controlling Your Time |
| The supervisor as a Leader | Taking Action on Your Time Plan |
| Understanding Human Need | Motivating Improved Performance |
| Problem Solving and Decision Making | Personal Goal Setting |
| What Makes a Supervisor Succeed | Confidence: the Critical Ingredient |
| Organizational Goals for Productivity and Increased Profit | Fear: Its Uses and Abuses |
| Interdependence of Goals | Types of Supervisors |
| Authority and Power | Creating and Environment of Growth |
| The Art of Listening | Dealing with Grievances |
| Supervisors/Subordinate Relationships | Conducting Performances Appraisals |
| Developing Subordinates | Taking Corrective Action |
| Delegation | The Disciplinary Interview |
| Effective Communication |
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